What Today's AWS Outage Actually Cost Independent Restaurants
AWS outage Oct 20, 2025 cost restaurants $4,500-6,000 per location. Toast POS, DoorDash, GrubHub down 6+ hours. How to protect your operation from the next one. ...more
Hospitality Strategy Lab ,Strategy
October 20, 2025•3 min read
Reservations. No-Shows. Cash.
Stop losing $3K-5K monthly to reservation no-shows. Learn how automated confirmation systems reduce no-shows from 20% to under 5% with simple texts. ...more
Hospitality Strategy Lab ,Strategy
October 20, 2025•2 min read
Leif Huckman: Building Trust in Hospitality, CheckMyChecks.com
In this conversation, Jason Littrell speaks with Leif Huckman about his innovative app, CheckMyChecks.com, designed to help hospitality workers verify their paychecks and ensure compliance with wage l... ...more
Hospitality Strategy Lab ,Tools &Strategy
October 14, 2025•2 min read
Spreadsheets. Guesses. Profit.
Stop Flying Blind: How Restaurant Analytics Dashboards Increase Profit by 15-25% ...more
Hospitality Strategy Lab ,Tools &Strategy
October 13, 2025•3 min read
Consumer Psychology in Hospitality - Daniel Burstein on the Hospitality Strategy Lab Podcast
In this conversation, Jason Littrell and Daniel Burstein explore the evolving landscape of consumer psychology in the hospitality industry. They discuss the importance of understanding value propositi... ...more
Hospitality Strategy Lab ,Strategy
October 07, 2025•2 min read
Texts. DMs. Silence.
Stop missing customer inquiries across Instagram, text, email & Facebook. Learn how unified inbox systems respond instantly and capture every lead. ...more
Guest Feedback ,Hospitality Strategy Lab
October 06, 2025•2 min read
Where Insights, Innovation, and Action Transform Guest Experience
Hospitality Strategy Lab Podcast
Tune in to the Hospitality Strategy Lab podcast hosted by Jason Littrell, your go-to source for cutting-edge strategies and expert insights in hospitality management.
Each episode features thought leaders, industry pioneers, and innovators who are shaping the future of guest experiences.
From behavioral economics and AI to automation and data-driven marketing, we dive into what truly works to keep guests coming back for more.
How to use AI and automation to streamline operations.
Systems that turn first-time visitors into loyal guests.
Real stories from industry leaders who have transformed their venues.
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